An Introduction to Culturally and Linguistically Appropriate Services (CLAS) Standards – For Direct Care Staff

August 15, 2023

2 - 2:30 p.m. EST

Culturally and Linguistically Appropriate Services (CLAS) Standards provide a blueprint toward improving health equity, patient safety, and patient satisfaction. This presentation is an introduction to CLAS standards and provides ideas for implementation in your organizations.

Learning Objectives:

  1. Describe what CLAS is and why it is important for improving health equity.
  2. Classify CLAS standards into operational objectives.
  3. Learn your role in implementing CLAS standards in your organization.

the center of excellence for behavioral health in nursing facilities (COE-NF)

Established by the Substance Abuse and Mental Health Services Administration (SAMHSA), in partnership with the Centers for Medicare and Medicaid Services (CMS), the COE-NF offers Certified Medicare and Medicaid Nursing Facility Staff a centralized resource hub with easy access to trainings, technical assistance and additional resources, at no cost.

What We Do

We help nursing facilities to improve the quality of life and care provided for residents who are experiencing a variety of behavioral health disorders, with a focus on Serious Mental Illness (SMI), Substance Use Disorder (SUD) and Co-Occurring Disorders (COD).

Who We Help

We provide direct technical assistance, evidence-based training, and resources that are appropriate for every member of your long-term care facility — from those providing day-to-day direct care, to clinical and administrative staff.