Effective De-escalation Strategies for Nursing Facilities

July 17, 2024

2 - 3 p.m. ET

ACCME & NAB CREDITS WILL BE OFFERED.

This training provides a trauma-informed overview of effective de-escalation strategies within the nursing facility. Participants will learn practical techniques to effectively manage and de-escalate crisis situations.

Learning objectives:

  1. To educate nursing facility staff about de-escalation strategies to effectively manage challenging behaviors among residents.
  2. To provide nursing facility staff with the knowledge and skills of trauma-informed care principles when delivering care and implementing de-escalation interventions.
  3. To equip nursing facility staff with practical skills to effectively implement de-escalation techniques when encountering escalated situations with residents, fostering a safe and supportive environment.
  4. To assist nursing facility staff in enhancing their communication and engagement skills, including active listening, empathy, and non-verbal communication, to effectively interact with residents and prevent escalation of behaviors.

Speaker:

Joseph Madonia, LCSW-R, CASAC

Graduate Professor and Director

New York University Silver School of Social Work and Joseph Leroy and Ann C. Warner Fund

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the center of excellence for behavioral health in nursing facilities (COE-NF)

Established by the Substance Abuse and Mental Health Services Administration (SAMHSA), in partnership with the Centers for Medicare and Medicaid Services (CMS), the COE-NF offers Certified Medicare and Medicaid Nursing Facility Staff a centralized resource hub with easy access to trainings, technical assistance and additional resources, at no cost.

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What We Do

We help nursing facilities to improve the quality of life and care provided for residents who are experiencing a variety of behavioral health disorders, with a focus on Serious Mental Illness (SMI), Substance Use Disorder (SUD) and Co-Occurring Disorders (COD).

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Who We Help

We provide direct technical assistance, evidence-based training, and resources that are appropriate for every member of your long-term care facility — from those providing day-to-day direct care, to clinical and administrative staff.

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