Preventing Implicit (Unconscious) Bias from Undermining Resident Care: Strategies and Opportunities

April 23, 2024

2 – 3 p.m. ET


This webinar will examine the development of implicit (unconscious) bias and explore the environmental factors that may contribute to stereotyping and stigma. Participants will learn techniques to reduce bias and person-first language approaches to enhance staff and resident interactions.

Learning Objectives:

  1. Examine the cognitive process associated with the development of stereotypes, implicit (unconscious) bias, and stigma.
  2. Identify external and internal risk factors supporting implicit bias.
  3. Learn how bias can negatively impact communication and rapport building with residents.
  4. Learn strategies to eliminate implicit bias to enhance resident interactions.

Speaker: Diana Padilla MCPC, CARC, CASAC-TASAP

the center of excellence for behavioral health in nursing facilities (COE-NF)

Established by the Substance Abuse and Mental Health Services Administration (SAMHSA), in partnership with the Centers for Medicare and Medicaid Services (CMS), the COE-NF offers Certified Medicare and Medicaid Nursing Facility Staff a centralized resource hub with easy access to trainings, technical assistance and additional resources, at no cost.

What We Do

We help nursing facilities to improve the quality of life and care provided for residents who are experiencing a variety of behavioral health disorders, with a focus on Serious Mental Illness (SMI), Substance Use Disorder (SUD) and Co-Occurring Disorders (COD).

Who We Help

We provide direct technical assistance, evidence-based training, and resources that are appropriate for every member of your long-term care facility — from those providing day-to-day direct care, to clinical and administrative staff.